Texas Submetering and Billing Company
Texas Submetering and Billing Company

Contact info

For information regarding our products and/or services, please contact us at:


Toll-Free: 800.266.0968


At Multifamily Utility we specialize in submetering and allocation of water, gas and electric utilities for mobile homes, apartment buildings, new construction, multifamily homes, condominiums, commercial properties and military housing.

At Multifamily Utility we offer all of our clients a three-tier, full service maintenance program. This program consists of continuous maintenance and constant monitoring of all local, state and national regulations. By constantly monitoring regulations we are able to ensure your submetering system remains accurate for as long as its in use.

All of our clients will also have access to our friendly customer support team. That means someone will always be available to address any questions or concerns you may have.

Please note our live support team is there to help property developers, owners, managers as well as residents.

Anytime we receive a service request it will be tracked to ensure it is responded to and resolved as quickly as possible.

At Multifamily Utility we are able to provide all of our clients with results that endure by offering a wide range of products and services in utility submetering, utility management and utility conservation.

To learn more about our products and services please contact us toll free at 1.800.266.0968 or use our request form to Request a quote. You can also email us at sales@multifamilyutility.com.

Texas Legal Info

Texas has one of the most detailed sets of rules and regulations concerning tenant billing services by the owners.

The owners of residential dwellings may use metering or ratio utility systems (RUBS) for tenant billing. Additional charges and fees are not allowed under this system except for a limited amount for late fee and reconnect fee. The maximum fee amounts have a cap. The rental contract must clearly outline the charges and methods used for calculating utility bills. It is the responsibility of the management team to maintain records of the master utility bills. These records have to be available for inspection by tenants upon request.


Billing Service Providers are required to apply and be approved for licenses from a regulatory agency prior to starting the servicing of the client's billing accounts. This requirement applies to several different areas of the USA. The license has to remain current and valid while doing business in these regions. The information on this page is deemed to be accurate but updates may occur at any time. Please Contact Multifamily Utility Company with your specific questions about your area of service.

Texas Submetering

The Texas Water Code requires each unit in a building with five or more residential units built after Jan. 1, 2003 to have either an individual water utility meter or sub-meter. If feasible, it requires water companies to install individual meters in such buildings at the building owner's request.

The water company can charge reasonable costs for installing the meters. If the water company determines that installing these meters is not feasible, the law requires the property owner to install a plumbing system compatible with sub-meters.

The code also requires the property owners to maintain adequate records and make them available to tenants and sub-meters to meet certain standards for accuracy, testing, and record keeping.

At Multifamily Utility we handle everything so you don't have to. As one of the leading utility submetering and billing companies in the state we are able to design submetering systems for any situation.

We specialize in submetering and allocation of water, gas and electric utilities for student housing, marinas, apartments, condominiums, new construction, mobile homes and military housing all over the United States.

We sell, install, read and service non-proprietary meter systems from top manufacturers such as Norgas, IMS, Hexagram, Elster, Master Meter, Triacta, Neptune and Inovonics just to name a few.

Installing code compliant submetering systems is just one of the many services we offer. To help you meet all of your property needs we also offer customized Ratio Utility Billing Systems (RUBS), Billing & Collections, Meter Compliance & Maintenance, Utility Expense Management and Financing.

Our financing options make it easy for you to get your new submetering system installed without having to make a huge investment upfront. And depending on the option you choose you may even be able get access to immediate cash flow.

For those property owners looking for ways to save money you will love our utility expense management service. With this service you will get a complete audit of your property and be able to easily see which areas you can save money in. This service also features utility bill processing, vacant cost recovery and vacant cost management.

To learn more about our products and services please contact us toll free at 1.800.266.0968 or use our request form to request a quote. You can also email us at sales@multifamilyutility.com

We provide our submetering and utility billing services to all 50 states