Multifamily Utility Company is a national submetering and billing company that provides utility submetering solutions throughout Maryland and the USA.
At Multifamily Utility our number one goal is to be the best submetering and billing company in the industry. We do that by not only offering the highest quality products available, but also offering customer support for both you and your residents.
Our friendly customer support team will respond to and resolve any issues you may have in a timely and professional manner.
By offering a wide range of products and services in utility submetering, utility management and utility conservation, we are able to provide all of our clients with results that endure.
Request a quote, or call us today at 800.266.0968 to get more information on what we can do for you and your property!
Maryland Legal Info
Although utility billing for multifamily residential communities are allowed in the state of Maryland, several local restrictions may apply.
The submetering systems need to be approved by Maryland Public Service Commission for electricity and natural gas billing. Fees are either not allowed or permitted with very strict local regulations. Water and sewer billings are not regulated on the state level but are subject to local restrictions.
Billing Service Providers are required to apply and be approved for licenses from a regulatory agency prior to starting the servicing of the client’s billing accounts. This requirement applies to several different areas of the USA. The license has to remain current and valid while doing business in these regions. The information on this page is deemed to be accurate but updates may occur at any time. Please Contact Multifamily Utility Company with your specific questions about your area of service.
According to the Maryland Public Utilities Code §7-303, with the approval of the Commission, a local housing authority established under Division II of the Housing and Community Development Article may sub-meter any combination of apartment houses, commercial rental units, dwelling units, office buildings, and shopping centers.
At Multifamily Utility we are one of the leading submetering and billing companies in the state of Maryland. We help property owners, managers and developers install submetering systems that are compliant with the code set forth by the state of Maryland.
We work with some of the top manufactures in the industry which enables us to sell, install, read and service non-proprietary meter systems to and for various property types. Some of the manufactures we work with include Master Meter, American Meter, IMS, Wellspring and Inovonics.
At Multifamily Utility we handle everything so you don’t have to. From system design, to installation, to maintenance and ongoing service, we do it all.
Once you decide you want to work with us the first step is having a complete analysis done on the properties in question. The purpose of the analysis is to help us better understand your goals and needs. Based on the information you share with us we will come up with a submetering system design that meets your property needs.
We will also make sure your submetering system is approved by the commission before being installed. Once the submetering equipment has been approved we will schedule installation. To ensure a smooth transition we will send out notices to all residents letting them know when installation will take place and what they can expect.
After the submetering system has been successfully installed we will work with your staff to upload all resident information into our system. Meter information will then be sent back to the Multifamily Utility headquarters via wireless transmitters and receivers.
Once the meter information has been received our state of the art billing system will read it and automatically create individual bills for each resident of the property. The bills will then be sent to the residents via regular mail or via email. We will also collect all payments and send a reimbursement check to the appropriate person at the end of the month.
To help you meet all of your property needs we also offer a host of other services including Utility Expense Management, Resident Expense Management, Customized Ratio Utility Billing Systems, Billing & Collections and Meter Maintenance & Compliance.
MULTIFAMILY UTILITY COMPANY CUSTOMER TESTIMONIALS
“Multifamily Utility Company has done an excellent job with our properties. They are very professional and have seamlessly READ MORE
“We have calculated the increase in property value that comes along with submetering. For instance, on a property with 285 READ MORE
P.O. Box 9419
San Diego, CA 92169-0419
Email | (800( 266-0968
P.O. Box 86229
San Diego, CA 92138-6229
Account Managers work directly with the property to assist with billing and training.
Email | (800) 266-0968