Use the links below to manage your account or get in touch with your manager.
Pay My Bill
Pay your bill, view your account balances, view your account history, and get copies of your bill.
Submit a question or support ticket to our dedicated team of customer support specialists.
Contact customer service for payment status, account changes, charges, and billing.
Estado del pago, cambie la cuenta, cargas, y preguntas de la cuenta.
How to Create Your Online Account
Need help creating your account? View our step-by-step guide.
Cómo crear una cuenta en línea
Contact Collections Dept
Call (800) 501-6820 or use the link below to email customer service.
- All payments submitted after 9:00PM PST will be applied to your utility account the following day
- A late fee will be assessed to accounts not paid in full by the due date
- For all E-CHECK payments your full name on the checking account is required
- Please contact Customer Service if your payment has not posted as the banking rules may have changed
- MUC is not responsible for bank fees due to duplicate payments initiated by the resident
MULTIFAMILY UTILITY COMPANY CUSTOMER TESTIMONIALS
“Multifamily Utility Company has done an excellent job with our properties. They are very professional and have seamlessly READ MORE
“We have calculated the increase in property value that comes along with submetering. For instance, on a property with 285 READ MORE
Account Managers work directly with the property to assist with billing and training.
Email | (800) 266-0968
Our customer service department will assist residents with billing, account set-up, or payment processing.
Email | (800) 501-6820