Use the links below to manage your community account, get in touch with your manager, and submit resident information.
Manager Account Login
View your property list, current and past residents, resident account balances, account history and access reports.
Contact Account Manager
Reach your account manager for technical support, account questions, resident changes, and occupant count updates.
Submit a question or support ticket to our customer care representatives.
Resident Move-In Info
Submit new resident information to your account manager.
Resident Move-Out Info
Submit resident move-out information and request a final bill.
Submit Utility Bills
Upload utility bills to your account manager.
Starnik UtilityTrakR / Community Manager Portal Not Working?
This may be because you are not using Internet Explorer 11 or higher for your browser. Effective May of 2016 Starnik has upgraded their system which requires Internet Explorer 11 or higher to be used when accessing the Starnik UtilityTrakR / Community Manager Portal.
MULTIFAMILY UTILITY COMPANY CUSTOMER TESTIMONIALS
“Multifamily Utility Company has done an excellent job with our properties. They are very professional and have seamlessly READ MORE
“We have calculated the increase in property value that comes along with submetering. For instance, on a property with 285 READ MORE
Account Managers work directly with the property to assist with billing and training.
Email | (800) 266-0968
Our customer service department will assist residents with billing, account set-up, or payment processing.
Email | (800) 501-6820