Managers

Use the links below to manage your community account, get in touch with your manager, and submit resident information.

Manager Account Login

View your property list, current and past residents, resident account balances, account history and access reports.

Contact Account Manager

Reach your account manager for technical support, account questions, resident changes, and occupant count updates.

Support Center

Submit a question or support ticket to our customer care representatives.

Resident Move-In Info

Submit new resident information to your account manager.

Resident Move-Out Info

Submit resident move-out information and request a final bill.

Submit Utility Bills

Upload utility bills to your account manager.

Starnik UtilityTrakR / Community Manager Portal Not Working?

This may be because you are not using Internet Explorer 11 or higher for your browser. Effective May of 2016 Starnik has upgraded their system which requires Internet Explorer 11 or higher to be used when accessing the Starnik UtilityTrakR / Community Manager Portal.

MULTIFAMILY UTILITY COMPANY CUSTOMER TESTIMONIALS

“Multifamily Utility Company has done an excellent job with our properties. They are very professional and have seamlessly READ MORE

“We have calculated the increase in property value that comes along with submetering. For instance, on a property with 285 READ MORE

“Accurately monitoring each apartment home’s electrical usage gives greater incentive for residents to conserve energy, READ MORE

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NATIONAL UTILITY BILLING SERVICES

Multifamily Utility Company provides Utility Billing services to all fifty states. We stay up to date with Utility Billing regulations to ensure proper setup and a seamless, error free implementation. Find out the current utility regulations in your state. LEARN MORE

ACCOUNT MANAGEMENT
Account Managers work directly with the property to assist with billing and training.
Email | (800) 266-0968

CUSTOMER SERVICE
Our customer service department will assist residents with billing, account set-up, or payment processing.
Email | (800) 501-6820

SALES TEAM
Our Sales Team can assist property owners or management companies with information about our products or services.
Email | (800) 266-0968
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THINKING GREEN TO KEEP OUR PLANET BLUE

Multifamily Utility Company is dedicated to a sustainable environment through awareness and conservation. LEARN MORE