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Corporate Office
Multifamily Utility Company
San Diego, California

Mailing Address - Corp
Multifamily Utility Company
P.O. Box 9419
San Diego, CA 92169-0419

Mailing Address - GA
Multifamily Utility Company
419 E. Crossville Rd., Suite 103
Roswell, GA 30075

Mailing Address - HI
Multifamily Utility Company
1001 Bishop St., Suite 2817
Honolulu, HI 96813


Payment Address
Multifamily Utility Company

Payment Department
P.O. Box 86229
San Diego, CA 92138-6229







For information regarding our products and/or services, please contact us at:


Corporate Customer Service:
Account Managers are available through their direct number. If you don’t have a direct number please contact us Monday thru Friday 8:00am to 5:00pm at:

Managers can also access property information and reports by logging into their account by clicking here:

Resident Customer Service:
Customer Service Representatives are available to answer your questions and to assist with payments by phone in both English and Spanish at:

Residents can also access account information and pay bills 24/7/365 by logging into their account by clicking here:

Privacy Notice

This privacy notice discloses the privacy practices for www.multifamilyutility.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

2. What choices are available to you regarding the use of your data.

3. The security procedures in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.

Information Collection, Use and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 800-266-0968 or via email at info@multifamilyutility.com.

We provide submetering and utility billing services to all 50 states
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